On Friday 6 September 2019 we had an enquiry from one of our customers
One of my clients wants to source some small Mexican Pinata favours filled with wrapped sweets for a meeting next Wednesday in London. They would need approx. 40.
Are you able to source and supply something like this already filled with sweets in the time frame?
We would ideally need the favours by Tuesday 10 September 2019 to our office or delivered to a London address on Wednesday 11 September 2019?
Looking forward to hearing from you. Best wishes, Lyndsay
The X1 team ‘jumped on it’. Within 4 hours, all items for the enquiry were sourced, a solution to ‘personalise’ each pack was agreed with Lyndsay along with an agreed price. The order was placed and X1 went into production.
The goods were delivered under plain cover on a direct drive delivery on Wednesday 11 September 2019. The customer was very happy.
‘Thanks Andy – we are all super impressed in the office here’
Case Study – Tent Cards
A long standing X1 customer, a high quality fine foods company wanted a solution to the usual Tent cards that show off their products at events.
Normal Tent cards, an A5 card and creased at centre, tend to collapse during events.
We designed a ‘Toblerone’ shape with 4 panels. As you can see from the image/video two do not print and they fold neatly inside and make the tent card sturdy.
Within 48 hours of the question being posed, a solution was tested and agreed with the customer. The customer was able to order through their dedicated estore and we completed and delivered the order on the same afternoon of the day the order was placed.